Contact the AvaTrade Review Desk
How to reach an independent editorial team that reviews AvaTrade for Australian readers, and what it can and cannot do for you.
Rates at the sponsorReach the right desk for your purpose
A reader recently wrote to us asking why a page on this site described one AvaTrade account feature differently from what they saw after logging in. That message was useful, and it reached the right people because it concerned our own text. The same principle applies to everyone who contacts us: the fastest route depends on what you need. If your question is about this website, our review content, or how we work, use the contact form on this site and choose the subject that fits. We read every message, though we cannot always reply individually.
Press enquiries, including requests for comment, background, or permission to quote our published material, should come through the same form with press selected as the subject. Partnership enquiries are also welcome there, but please be clear about what you are proposing. We consider such requests on editorial grounds alone, and we do not trade coverage, rankings, or favourable wording for any form of compensation. If a proposal would compromise our independence, we will decline it.
For anything that concerns your own relationship with AvaTrade, please go directly to the broker. Its own support channels, help centre, and account messaging are the correct route for questions about an account, a deposit or withdrawal, verification, trading conditions, or a dispute. This site is an editorial resource only. We are not the broker, we are not affiliated with it, and we do not provide financial services, accounts, deposits, or advice.
Submit a correction with the details we need
If you believe something we published is factually wrong, we want to know. Send your correction through the contact form on this site and select the corrections subject. Please include the page address, the sentence or passage at issue, what you believe is inaccurate, and the source or evidence that supports your view. The more specific you are, the faster we can check the point against the underlying material.
We review correction requests as editorial matters. Where we agree that a statement was inaccurate, we will amend the page and, where the change is material, note the correction on it. Where the record is unclear or the point is genuinely contested, we may adjust the wording to reflect that uncertainty rather than adopt one side. We do not remove or alter published assessments simply because someone dislikes the conclusion.
Please do not send account numbers, identity documents, or other sensitive personal data. We do not need them, and this site is not the right place to store them.
Read us in the languages we work in
Our desk reads and writes in English and can review source material in several other languages where the underlying documents are available. Correspondence in English is always the simplest way to reach us, and it is the language in which we publish. If you write in another language, we will do our best to understand the point, but a reply may take longer or may come back in English.
We mention this because accuracy often depends on reading a primary document in its original form. Where a term or condition exists only in another language, we prefer to check it directly rather than rely on a summary.
Understand what we cannot do for you
We cannot answer questions about your account. That includes login problems, balances, open positions, withdrawals, verification checks, bonus arrangements, and complaints about how the broker has handled a matter. We have no access to the broker's systems, no ability to act on your behalf, and no authority to intervene in a customer relationship. Those matters belong with the broker's own support, and, if unresolved, with the relevant dispute process available to you.
We also cannot give personal financial advice, recommend a course of action, or tell you whether a product suits your circumstances. Nothing on this site is advice, and contacting us does not create any advisory relationship. What we can do is explain our editorial process, point you to what we have published, and consider a well-evidenced correction.
